Betting Rules

Casino Extreme provides online gaming and betting services subject to its published terms, applicable rules and relevant Australian requirements. You must be legally permitted to use the service in the place where you are located. You must also meet any minimum age requirement that applies to online gambling in your jurisdiction. A person who is underage, self-excluded, suspended or otherwise restricted must not open or use an account.

You are responsible for providing accurate and current information when registering and for keeping your account details up to date. Information may be checked where required for identity, age, payment, security, fraud prevention or compliance purposes. Casino Extreme may limit, suspend or close an account where information cannot be verified, where an account appears to be used improperly, or where required by law or its internal procedures.

An account should be used only by the registered account holder. You must keep usernames, passwords, verification codes and other security details confidential. You must not allow another person to access your account, place bets for you or use your payment method through your account. Notify Casino Extreme through the available support channel as soon as possible if you believe your account has been accessed without permission.

• Only one personal account may be used where the applicable terms require a single account per player.
• You must not create an account using false, misleading or incomplete information.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not use software, devices or methods designed to interfere with the service or gain an unfair advantage.
• You must comply with any account, payment, identity and location checks that apply to your use of the service.

A bet is normally placed by selecting the relevant game, market, outcome or wager type, entering the amount and confirming the transaction. Before confirming, check the selected option, stake, displayed odds or payout information and any other details shown on the betting screen. You are responsible for reviewing a bet before it is submitted.

A bet is not accepted until it has been recorded by Casino Extreme and a confirmation or transaction record is displayed or otherwise made available. An unconfirmed selection, incomplete transaction or interrupted session may not constitute a valid bet. If you are unsure whether a bet was accepted, check your account history before trying to place the same bet again.

Once accepted, a bet generally cannot be cancelled, changed or withdrawn unless the applicable rules or a specific product feature allow this. A request to cancel a bet does not guarantee that the bet will be cancelled. Bets placed using available funds, promotional funds or another permitted balance are subject to the conditions attached to that balance.

Displayed odds, prices, game information and estimated returns may change before a bet is accepted. The terms applying at the time of acceptance will normally govern the bet. Where a clear error, technical issue or pricing mistake occurs, Casino Extreme may take the action permitted by its terms and applicable requirements. This may include correcting, voiding or reviewing an affected transaction.

Transaction records

Keep a record of your bets and account activity. Your account history may show the date, time, stake, selection, result, status and return associated with a transaction. If information appears to be missing or incorrect, raise the issue promptly through the available support channel and provide enough information to assist with the review.

Bets are settled using the official result or outcome source relevant to the product. The applicable game rules, market rules or event rules may explain how a result is determined, including the treatment of abandoned, postponed, interrupted, dead-heat or otherwise unusual outcomes. Where a specific product rule applies, that rule takes priority for the affected bet.

If a result is corrected, withdrawn or found to have been recorded incorrectly, Casino Extreme may update the settlement and adjust the relevant account balance. A bet that is voided will generally be treated as though it did not produce a winning or losing result, subject to the rules for that product. Any return connected with a void or corrected transaction may be reversed or recalculated.

Technical delays, communication failures, display errors or other interruptions may affect the availability of betting information. The service may not always show information in real time. You should not rely on a screen display alone where an official result or account record is required. Casino Extreme may suspend settlement or review a transaction where further information is needed.

1. Check your account history and the relevant rules before reporting a possible error.
2. Provide the transaction reference, approximate time, product and details of the issue where available.
3. Allow reasonable time for the transaction to be reviewed against system records and the applicable result source.
4. Follow the available complaints or dispute process if you do not agree with the outcome of the initial review.

Where a dispute cannot be resolved informally, the applicable terms may explain further review or complaint options. Nothing in these Betting Rules removes any rights or protections that cannot lawfully be excluded under Australian law.

Deposits and withdrawals are subject to the payment methods, verification checks and conditions made available with your account. You should use a payment method that belongs to you or that you are authorised to use. Casino Extreme may delay, refuse or review a transaction where there is a security concern, a verification issue, a chargeback, suspected fraud, a breach of the terms or a legal or regulatory requirement.

You must not attempt to manipulate a game, exploit a technical fault, misuse a promotion, coordinate prohibited activity, use another person’s account or provide false documents. You must not use the service to conceal the source of funds or to carry out any unlawful transaction. Suspected misconduct may result in an account review, suspension, cancellation of affected bets or other action allowed by the applicable terms.

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and only use money you can afford to lose. Keep track of your time and spending, avoid chasing losses and take regular breaks. Do not bet when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

Safer gambling tools and support

Casino Extreme may provide responsible gambling tools and account controls, which can include deposit or spending limits, time reminders, breaks, account restrictions and self-exclusion. The features available, how they operate and when they take effect may depend on the relevant product and applicable requirements. Read the information shown with each tool before confirming a setting.

If gambling is causing concern, stop betting and seek help from an appropriate gambling support service or qualified professional in Australia. You can also use the responsible gambling controls available through your account. Friends and family may be able to provide support, but you should not share your account credentials or ask another person to place bets on your behalf.

These Betting Rules may be updated from time to time to reflect changes to the service, products, applicable requirements or safer gambling practices. The current version published on the website applies from the stated effective date. If there is a conflict between these rules and a product-specific rule or the main Terms and Conditions, the more specific or later applicable provision will generally apply.